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	<title>Simon South &#187; Career</title>
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	<link>http://simonsouth.ca</link>
	<description>I&#039;m an independent software consultant. I make software and I make software work.</description>
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		<title>&#8220;Uncompromising&#8221; Used to Be a Good Thing</title>
		<link>http://simonsouth.ca/2010/12/uncompromising-used-to-be-a-good-thing/</link>
		<comments>http://simonsouth.ca/2010/12/uncompromising-used-to-be-a-good-thing/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 01:09:24 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
				<category><![CDATA[Career]]></category>

		<guid isPermaLink="false">http://simonsouth.ca/?p=23</guid>
		<description><![CDATA[Somewhere along the line, the word &#8220;uncompromising&#8221; started to lose its positive connotations and pick up a much different meaning. We used to talk of &#8220;an uncompromising commitment to quality.&#8221; When the underdog team went on to win the championship, we&#8217;d credit the coach&#8217;s &#8220;uncompromising belief&#8221; in his athletes. We&#8217;d vote for a politician because of [...]]]></description>
			<content:encoded><![CDATA[<p>Somewhere along the line, the word &#8220;uncompromising&#8221; started to lose its positive connotations and pick up a much different meaning. We used to talk of &#8220;an uncompromising commitment to quality.&#8221; When the underdog team went on to win the championship, we&#8217;d credit the coach&#8217;s &#8220;uncompromising belief&#8221; in his athletes. We&#8217;d vote for a politician because of her &#8220;uncompromising values.&#8221;</p>
<p>Now, however, <em>uncompromising</em> is not something you want to be. It&#8217;s the uncompromising employee who gets fired. Schools set up special programmes to deal with uncompromising children. And nobody is ever blamed for leaving an uncompromising spouse.</p>
<p>The word &#8220;discriminating&#8221; has been co-opted in much the same way. We used to talk about &#8220;discriminating good taste&#8221; or &#8220;a discriminating eye for talent.&#8221; Nowadays, <em>discriminating</em> is a slur we use to label the teacher who fails a lazy student or the supervisor who keeps a hateful employee at home.</p>
<p>How did we reach this point?</p>
<p>It reminds me of a remark a manager made to me at my last job. &#8221;You know what your problem is, Simon?&#8221;, he said, like so many of the amateur psychologists who keep finding their way into my life. &#8221;Your problem is that you think there&#8217;s a <em>right</em> way to do things.&#8221;</p>
<p>Well, duh. <em>Of course</em> there&#8217;s going to be a right way to do something. At the very least, there will definitely be many <em>wrong</em> ways to do it. Why would you ever claim otherwise? And what does it say about you if you do?</p>
<p>It says you think one thing is just as good as another, that nothing has value in and of itself. It says you think there is no reason to try to stand out, no goal to aim for, no reason to do something better than you did before. It says you have made a firm commitment to mediocrity—something the whole world seems to be obsessed with right now.</p>
<p>I sometimes imagine what this guy thinks to himself as he&#8217;s driving down the highway. &#8220;Stupid engineers,&#8221; I hear him chortling, &#8220;thinking there&#8217;s a <em>right</em> way to build an overpass.&#8221;</p>
<p>At least no one will ever say he&#8217;s discriminating.</p>
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		<title>The New Virtual Workplace</title>
		<link>http://simonsouth.ca/2010/02/the-new-virtual-workplace/</link>
		<comments>http://simonsouth.ca/2010/02/the-new-virtual-workplace/#comments</comments>
		<pubDate>Sat, 20 Feb 2010 22:15:08 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Virtual Work]]></category>
		<category><![CDATA[Fuentek]]></category>
		<category><![CDATA[Virtual company]]></category>
		<category><![CDATA[We Wash Cars]]></category>

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		<description><![CDATA[Last September the Globe and Mail published an article about an interesting company, We Wash Cars, that provides car-detailing services in Vancouver and Toronto. The company is unusual in the way it operates: Instead of running a garage where people bring their cars, it maintains a roaming fleet of vans that travel to customers. All [...]]]></description>
			<content:encoded><![CDATA[<p>Last September the Globe and Mail published <a href="http://www.theglobeandmail.com/report-on-business/small-business/next-big-thing/the-car-wash-comes-to-you/article1284289/">an article</a> about an interesting company, <a href="http://www.wewashcars.ca/aboutus.htm">We Wash Cars</a>, that provides car-detailing services in Vancouver and Toronto. The company is unusual in the way it operates: Instead of running a garage where people bring their cars, it maintains a roaming fleet of vans that travel to customers. All the company&#8217;s services are provided on-site. In fact, the company has no office at all: Customers schedule their own service and pre-pay through a website, and the rest of the business is run out of the vans themselves. It&#8217;s a great example of what I called at the time a virtual company, one that uses technology to remove the need for a physical presence, lowering capital costs and freeing work from being tied to a specific location.</p>
<p>Earlier this month <a href="http://www.npr.org/templates/story/story.php?storyId=123406526">I learned from NPR</a> about a company that has taken this idea a step further. <a href="http://www.fuentek.com/">Fuentek</a> is a multi-million dollar technology-management services company based in North Carolina with a staff of about 40 people, all of whom are required to telecommute. Fuentek not only is a virtual company, it is assembled entirely of virtual workers, too. The company&#8217;s success demonstrates how it&#8217;s now possible to build a thriving business with workers free to set their own location and schedule.</p>
<p>I think these stories illustrate a significant, lasting change that&#8217;s occurring in the way work is done. I see several trends converging to bring this about.</p>
<p>First of all, the traditional model of full-time employment is breaking down. Following the greatest economic crisis of a generation, companies everywhere are looking to lower their labour costs, which has led to widespread layoffs and to reductions in benefits for those left behind. With the previous recession still fresh in our minds, no one can really still believe there is security in a full-time job. Companies are purposefully moving away from permanent staff; The Globe and Mail <a href="http://www.theglobeandmail.com/subscribe.jsp?art=1296234">has also reported</a> (the article is now available only to subscribers) on new concessions built into job offers and how the market for contract workers is booming amidst a shift to more flexible, contingent labour. Last month, Business Week offered <a href="http://www.businessweek.com/magazine/content/10_03/b4163032935448.htm">a bleak outlook for employees</a>:</p>
<blockquote><p>The forecast for the next five to 10 years: more of the same, with paltry pay gains, worsening working conditions, and little job security. Right on up to the C-suite, more jobs will be freelance and temporary, and even seemingly permanent positions will be at greater risk. &#8220;When I hear people talk about temp vs. permanent jobs, I laugh,&#8221; says Barry Asin, chief analyst at the Los Altos (Calif.) labor-analysis firm Staffing Industry Analysts. &#8220;The idea that any job is permanent has been well proven not to be true.&#8221; As Kelly Services (KELYA) CEO Carl Camden puts it: &#8220;We&#8217;re all temps now.&#8221;</p></blockquote>
<p>At the same time the employment market is unravelling, technology is steadily lowering the barriers to self-employment and entrepreneurship—for knowledge workers particularly, but as the example of We Wash Cars helps demonstrate, for others as well. The Internet and applications built on it are freeing workers from traditional nine-to-five, office-bound roles as quickly as these roles are disappearing. New tools like netbooks and smartphones make productivity possible far away from an office building. Voice-over-IP and virtual-private-network technologies allow the self-employed to project an office presence wherever they go. Social-media sites like <a href="http://www.linkedin.com/">LinkedIn</a>, <a href="http://www.twitter.com/">Twitter</a> and <a href="http://www.facebook.com/">Facebook</a> are increasingly the way new colleagues and customers are found. Most importantly, the capital costs of setting up a small, virtual business are plummeting: Hosted <a href="http://www.dreamhost.com/">web</a>, <a href="http://www.saas44.com/zimbra">email</a> and even <a href="http://www.saas44.com/voip">telephony</a> services are now astonishingly cheap, as are powerful computers and <a href="http://www.openoffice.org/">professional-quality software</a>. As Fuentek demonstrates, in the new virtual workplace, traditional outlays like office space and a network infrastructure are no longer essential.</p>
<p>It used to be self-employment was risky because it offered neither benefits nor job security. Once these things are gone from full-time work as well, how many of the bright and talented will be afraid to make the jump?</p>
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		<title>Lessons from Prince of Persia</title>
		<link>http://simonsouth.ca/2010/01/lessons-from-prince-of-persia/</link>
		<comments>http://simonsouth.ca/2010/01/lessons-from-prince-of-persia/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 06:46:47 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Jordan Mechner]]></category>
		<category><![CDATA[Prince of Persia]]></category>

		<guid isPermaLink="false">http://www.simonsouth.ca/?p=7</guid>
		<description><![CDATA[In my previous post I wrote about the transcripts Jordan Mechner has posted from a journal he kept while working on Prince of Persia. Mechner is a true genius. Few people have the ability to imagine, design and create the way he can, and I don&#8217;t want to suggest what he&#8217;s accomplished would be easy [...]]]></description>
			<content:encoded><![CDATA[<p>In <a href="../how-prince-of-persia-came-to-be/">my previous post</a> I wrote about the <a href="http://jordanmechner.com/old-journals/">transcripts</a> <a href="http://jordanmechner.com/">Jordan Mechner</a> has posted from a journal he kept while working on <a href="http://en.wikipedia.org/wiki/Prince_of_Persia_(1989_video_game)"><em>Prince of Persia</em></a>.</p>
<p>Mechner is a true genius. Few people have the ability to imagine, design and create the way he can, and I don&#8217;t want to suggest what he&#8217;s accomplished would be easy for me or anyone else to repeat. But reading about Mechner&#8217;s experience creating <em>Prince of Persia</em> reminded me of some of the lessons I&#8217;ve learned in my career so far.</p>
<ul>
<li>
<p><strong>It matters that you focus your creative energy on something.</strong> It doesn&#8217;t seem to matter nearly as much what that something is. Mechner always believed <em>Prince of Persia</em> could be a revolutionary game, but creating it wasn&#8217;t originally how he wanted to be spending his time. Instead, he feared it was a distraction from what he &#8220;should&#8221; be doing: <a href="http://jordanmechner.com/old-journals/1985/10/october-2-1985/">trying to enter the movie industry</a>. I&#8217;ve come to believe it&#8217;s important not to second-guess yourself too much when you&#8217;re trying to decide what to focus on next. It&#8217;s just too hard to predict what will lead to success. What matters is that you keep creating.</li>
<li>
<p><strong>Great work doesn&#8217;t always fit the 9-to-5 mold.</strong> This is especially true of creative work, but I think it applies more generally too. People have lives; they have moods; they fluctuate between periods of high and low productivity. There&#8217;s simply no way a person can be expected to be producing their best work at a given hour every day. I think it&#8217;s very significant that at the time he wrote the game, Mechner was working independently under contract to Brøderbund. Could an office worker have created <em>Prince of Persia</em>?</li>
<li>
<p><strong>Be careful about compromising with others.</strong> Much is said about teamwork and cooperation in the workplace but the simple truth is that revolutionary products are often the work of a single determined person acting on their own. <a href="http://www.craigslist.org/">Craigslist</a> was created by Craig Newmark so he could get to know people in San Francisco; it eventually displaced just about every other classified-ads site. <a href="http://www.facebook.com/">Facebook</a> was created by Mark Zuckerberg in his university dorm room; it is now the most popular social-media website and <a href="http://www.techcrunch.com/2009/08/04/facebook-is-now-the-fourth-largest-site-in-the-world/">the fourth largest website in the world</a>. <a href="http://www.apple.com/">Apple</a> is a particularly enduring example: The company&#8217;s earliest products, which practically defined the home computer market, were almost entirely the creation of one of its founders, <a href="http://www.woz.org/">Steve Wozniak</a>. Its success with the Macintosh through to the iPod, iPhone and onwards is widely attributed to the uncompromising vision of its other founder, Steve Jobs.
<p>Of course, many people contributed to these products before they became the success they&#8217;re recognized as today. Likewise for <em>Prince of Persia</em>. But I doubt very much any of these would have been so successful had the creator agreed to swallow his high standards in order to keep a group of co-workers happy.</li>
<li>
<p><strong>Have faith in yourself.</strong> Creative people are notoriously bad at evaluating their own work. What&#8217;s worse is often the people around them are just as lousy at it: Brøderbund&#8217;s marketing department felt <em>Prince of Persia</em>&#8216;s initial sales figures had revealed its true worth and <a href="http://jordanmechner.com/old-journals/1990/09/september-20-1990/">decided not to promote it early on</a>. It was, in part, <a href="http://jordanmechner.com/old-journals/1990/05/may-25-1990/">Mechner&#8217;s faith in his work</a> that led the company to eventually take the game seriously, reissuing it with new marketing and vaulting it to success.
<p>Sticking to your beliefs and your vision means you risk having to admit later on you were wrong. When that happens, it&#8217;s unpleasant. Having to live with failure because you knew everyone else was wrong yet you thought it best not to say anything—<em>that</em> hurts.</li>
</ul>
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		<title>How Prince of Persia Came to Be</title>
		<link>http://simonsouth.ca/2010/01/how-prince-of-persia-came-to-be/</link>
		<comments>http://simonsouth.ca/2010/01/how-prince-of-persia-came-to-be/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 18:01:44 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Jordan Mechner]]></category>
		<category><![CDATA[Prince of Persia]]></category>
		<category><![CDATA[Software Development]]></category>

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		<description><![CDATA[Just last night I learned Jordan Mechner had posted on his website transcripts from a journal he kept during the years he was working on the original Prince of Persia computer game. Prince of Persia was a work of art: a haunting, beautiful game that broke new ground in terms of character animation and interactive [...]]]></description>
			<content:encoded><![CDATA[<p>Just last night I learned <a href="http://www.jordanmechner.com/">Jordan Mechner</a> had posted on his website <a href="http://jordanmechner.com/old-journals/">transcripts from a journal he kept</a> during the years he was working on the original <a href="http://en.wikipedia.org/wiki/Prince_of_Persia_(1989_video_game)"><em>Prince of Persia</em></a> computer game.</p>
<p><em>Prince of Persia</em> was a work of art: a haunting, beautiful game that broke new ground in terms of character animation and interactive storytelling. All my friends in the early 90&#8242;s were hooked on it. The game&#8217;s enduring popularity led to a franchise that <a href="http://en.wikipedia.org/wiki/Prince_of_Persia_(2008_video_game)">continues to this day</a>. There is even <a href="http://disney.go.com/disneypictures/princeofpersia/">a movie</a> coming out this year.</p>
<p>In short, <em>Prince of Persia</em> was a big deal.</p>
<p>Reading through the journal, a handful of things stood out for me:</p>
<ul>
<li>
<p><strong>Mechner didn&#8217;t really want to be writing computer games.</strong> He wanted to sell a screenplay and enter the movie business. That didn&#8217;t happen (not the way he&#8217;d originally hoped, at least), but his side-project for Brøderbund went on to make him famous.</li>
<li>
<p><strong>Mechner was a procrastinator.</strong> For much of the game&#8217;s development <a href="http://jordanmechner.com/old-journals/1987/01/january-23-1987/">he worked on it only sporadically</a>, even <a href="http://jordanmechner.com/old-journals/1988/01/january-7-1988/">taking an eight-month hiatus</a> at one point while he tried to sell his screenplay. Mechner ended up putting in plenty of long days on <em>Prince of Persia</em>, especially towards its release, but it was hardly a continuous effort.</li>
<li>
<p><strong>The game was essentially a one-man project, with Mechner controlling the quality of the work.</strong> In addition to the programming, Mechner created all of the animations and level designs as well as most of the graphics. He helped compose the music and even contributed to the design of the game&#8217;s packaging. Mechner was determined to make the game live up to his vision: In places he writes about handing off work to others, <a href="http://jordanmechner.com/old-journals/1990/01/january-25-1990/">being disappointed with the results</a>, and <a href="http://jordanmechner.com/old-journals/1990/01/january-26-1990/">redoing the work himself</a> so it would meet his standards. At one point it seems the PC version might not happen at all simply because Mechner can&#8217;t find a programmer he trusts to do a good enough job.</li>
<li>
<p><strong>Even Mechner sometimes doubted himself.</strong> Seeing the project through to completion was hard enough: Occasionally when describing his plans for the game Mechner ends his posts with, &#8220;All I have to do is finish it,&#8221; as if to wonder aloud whether he&#8217;ll really be able to stick with it to the end. When the game fails to take off shortly after its release, <a href="http://jordanmechner.com/old-journals/1990/07/july-3-1990/">Mechner dourfully notes</a>,</p>
<p>
<blockquote><em>Prince</em> sold 500 units last month on the IBM, 38 on the Apple. That’s about as dead as can be.</p></blockquote>
</li>
</ul>
<p>Mechner&#8217;s &#8220;dead&#8221; game went on to be a tremendous commercial success and one of the most significant games of its generation.</p>
<p>The journal is a fascinating read for anyone who, like me, has fond memories of Mechner&#8217;s work. I&#8217;ll have more to say about it in <a href="../lessons-from-prince-of-persia/">my next post</a>.</p>
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